TRAINING AND DEVELOPMENT
MANAGEMENT 445
Spring 2012  
2:00 - 4:45 MH 209

 

Professor:    Marilyn L. Fox, Ph.D.
Office:           MH 150
Office Hrs:    Monday - Thursday 9:00 - 11:30 or
                        by appointment
Phone:          507-389-6496
Email:            marilyn.fox@mnsu.edu

 

PREREQUISITES: Admission to College & MGMT 440 - Human Resource Management.

REQUIRED TEXT: Noe, Raymond A. (2010). 5th Ed. Employee Training and Development
                                            Irwin/McGraw-Hill, Boston, MA

REQUIRED NOTEBOOK COMPUTER:  See College of Business Website:   http://www.cob.mnsu.edu

CLICK HERE:  Website for Noe Textbook 5th Ed.

CLICK HERE:  Website for the American Society for Training & Development (ASTD) 

STATEMENT ABOUT THE COURSE: The role of training and development has broadened beyond effective instructional training and program design. Today, training is viewed as a function that can help companies create value and successfully deal with competitive challenges. To accomplish this, those involved in training are increasingly being asked to create systems to motivate employees to learn, create knowledge, and share that knowledge with other employees in the company.  In today's rapidly changing business environment, it is important for employees to develop skills and keep them up-to-date in order to meet changing customer needs, as well as, manage their own careers.

This course is to serve as a guide in the assessment, design, delivery, and evaluation of training programs in organizations.  Practical emphasis is on the development of a strong training proposal, including needs assessment, evaluation instruments, and program design.  Additional emphasis is on the impact that training has on the organization and the individual employee. 

College of Business Outcomes:

  • Students can demonstrate competency in professional written communications and formal oral presentations, appropriate to their discipline(s).

  • Students can evaluate leadership behaviors and can use team building and collaborative skills to accomplish group tasks.

  • Students can recognize legal and ethical problems in business, are aware of their potential consequences, and can propose and defend alternate resolutions.

  • Students can analyze business problems utilizing information technology and research methods appropriate to their discipline(s) and then use the results in business decision making

  • Students can integrate and use information from different business disciplines. 

  • Students will also meet program learning outcomes as established by each program.

Human Resource Outcome: . Students will be able to develop a training proposal that includes an executive summary, needs assessment, methods, design and delivery, transfer and evaluation strategies.

Course objectives/outcomes: Upon completing this course students will be able to

  • Identify key competencies and roles required for training professionals
  • Recognize how business strategy influences the type and amount of training in a company
  • Analyze various methods of conducting needs analysis and perform a needs analysis
  • Incorporate adult learning theory into the design of a training program
  • Establish criteria for evaluating training programs
  • Distinguish among the various methods of training and provide recommendations as to the appropriateness of each method
  • Develop and present a training proposal
  • Identify the future trends that are likely to influence training departments and trainers
  • Improve written and oral communication skills through structured assignments (e.g., training proposal, case analyses, presentations, group work etc.

HONOR CODE AND CLASSROOM ETIQUETTE:

You should display professional behavior at all times.  This includes being respectful of me and of your fellow students.
It is the student's responsibility to complete all assignments on time, to complete all readings, and to be prepared for every class.
Attendance is essential for success in this class.
You should always do your own work.  You should not copy the work of others.  Plagiarism and cheating will be grounds for failing this course.
You should set your cell phone so that it does not ring during class.
You should only use your laptop computer during class for class-related work.
Do not engage in activities such as playing games, listening to music, downloading files not related to class or visiting inappropriate websites.
Any student found engaging in illegal computer activity such as displaying pornographic sites will be asked to leave and proper university discipline will be applied. 

ASSIGNMENTS & LEARNING ASSESSMENTS:

  • Exercises. Throughout the first half of the semester various activities and exercises will be done in class and outside of class. There will be a total of 55 points available.  An in-class assignment must be done in class and uploaded to the proper folder in D2L by the end of the class period.
  • Training Proposal.  A training proposal is required and will be worth 150 points. 100 points for the written proposal and 50 points for the presentation.
  • Exams and Quizzes.  There will be five (5) quizzes worth 10 points each for a total of 50 points.  The quizzes are True or False and will be given online using D2L.  There will also be a final exam covering all material in the class.  This will consist of 40 multiple choice questions worth 2 pts. each.  This exam will  be given online using D2L..

GRADING POLICY:

Your final grade will be based on total points earned during the semester. More than likely, a scale of 90% = A, 80% = B, 70% = C will be applied.  The following is a list of activities and their point values:

5 Quizzes 10 pts. ea.  50 pts.
Final Exam                   80 pts.
Assignments                65 pts.
Proposal Written        100 pts.
Proposal Pres.             50 pts.
Peer Eval.                     50 pts.
                                     _______
                                       395 pts.                                           

 

GENERAL COMMENTS ABOUT THE TRAINING PROPOSAL

One of the most important assignments is your field project, or training proposal. You will do this project with other group members. There are actually two parts to this project. The first part is the written proposal prepared according to the guidelines given in the description of training proposal components below.  The second part of the project is a presentation that consists of a brief overview of the written proposal, as well as, actually training the class in one of the modules in your proposal.  The class or "audience" will take on the role of the those being trained (trainees).  Thus, this project puts you in the role of a training developer, as well as, in the role of an actual trainer.  The criteria that will be used for evaluation of the written proposal as well as the presentation are located at the end of this syllabus.

Here are some important links to training sites and articles:

 

ASSIGNMENT & READING SCHEDULE
MANAGEMENT 445 Spring 2012
Wednesday 2:00 - 4:45 - MH 209

 
DATE TOPIC/ACTIVITY READINGS & ASSIGNMENTS
1/11 First Class, Introductions/BINGO Requirements, Form Groups
1/18 Discuss/Explain Training Proposal Project
Introduction to Training/Strategic Training		 Quiz 1 (Ch. 1,2)
Noe: Ch. 1,2

 Assign #1 (10 pts) Web Assignment in Class
1/25 Needs Assessment Quiz 2 (Ch. 3)
Noe:  Ch. 3

 Assign #2 (10 pts) 
 Training at Westcan in Class
2/1 Learning Theory and Program Design
Quiz 3 (Ch. 4)
Noe : Ch. 4
 
 Assign #3 (10 pts) Noe Book questions in Class
2/8 No Class - AACSB  
2/15 Training Methods, Transfer of Training
Work on Needs Assessment Methods		 Quiz 4 (Ch. 5, 7)
Noe Ch.  5 & 7
2/22 Training Evaluation
Explain Assignment #5
 		 Quiz 5  Ch. 6
 Noe Ch. 6
Assign #4 (10 pts) Noe Book questions in Class
2/29 Training Lesson Presentations
 		 Assign #5 (25 pts)

3/7

Spring Break

 
3/14 Training Lesson Presentations Assign #5 (25 pts)
3/21 Field Trip - Federated in Owatonna, MN
3/28 Final Exam/Proposal Work  
4/4 Proposal Work Day  
4/11 Proposal Work Day  
4/18 All Written Proposals Due
Proposal Presentations		  
4/25 Proposal Presentations
     
April 30 - May 4 Exam Week  
     


 

 

Proposal Presentation Evaluation and Feedback Form
Training and Development - MGMT 445/545		 Points Available Points Received
The overview was clear, concise, informative, and the objectives of the training were stated 10
A variety of methods/technology were used 10
The presentation was interesting and kept our attention 10
The presenters were poised, made eye contact with the audience, used an appropriate tone of voice, and were audible to the entire class 10
The presenters encouraged and facilitated interaction among class members and answered questions thoroughly 10
Total Points  50
Additional Comments:
 
 
 
 
 
Written Proposal Evaluation and Feedback Form
Training and Development - MGMT 445/545		  Points Available Points Received
Content
Paper contains all relevant components of a proposal? 5
The executive summary is clear and concise, yet presents a thorough discussion of the proposal 10
Copies/Examples of needs assessment and evaluation measures are included in the appendix 10
The needs assessment was thorough and reflected accurate and relevant factors 15
The rationale and goals of the proposed training were stated clearly 10
The evaluation section was thorough and clear and reflected accurate and relevant factors  15
There is a thorough cost/benefit analyses including ROI 5  
Transfer of Training - included specific strategies to ensure that the expertise developed would transfer to the employee's job 10  
Organization
Proposal is organized in a logical manner and flows well 10
Grammar and Style
Sentences are complete and clearly written 5
Correct grammar, spelling and punctuation 5
Total Points  100
Additional Comments:
 

 

 

GROUP PARTICIPATION GRADING FORM

Student Evaluator's Name:
 
Group Members (Full Name) Points Received

 
1.
2.

Rate each of your group members in each category listed below. 10 points being in total agreement with the statement and 0 being total disagreement.  50 points total.  Insert each group member's name in the spaces above and the total points out of 50 that each is to receive.  Hand in this form at the end of the semester.  Please do not rate yourself.  Also, write a justification for your ratings.

  1. Clearly communicated his/her expectations of assignments and division of tasks____
  2. Actively participated in establishing meeting times and locations and was in attendance for those assigned meetings____
  3. Performed his/her share of the workload and made expected contributions____
  4. Demonstrated cooperation and responsibility in getting work done in a timely manner and met established deadlines____
  5. Satisfied with this person as a team member and would choose to work with this person again____

Written Comments: